PRODUCTION TIME
SKEETS offers both ready to ship and made to order products.
Ready to ship items are processed within 2–5 business days.
Made to order items require additional production time, typically 7–21 business days, as each piece is designed and painted by hand.
SHIPPING METHODS
Orders are shipped using trusted carriers. We prioritise efficient and eco conscious shipping options whenever available.
DELIVERY TIME
Delivery times vary by location and shipping method and begin after processing or production is complete. Tracking information will be provided once your order ships.
SUSTAINABLE PACKAGING
We use minimal, recyclable, or reused packaging as part of our commitment to sustainability. Packaging may vary based on available materials.
SHIPPING RATES
Shipping costs are calculated at checkout based on destination, size, and weight.
INTERNATIONAL SHIPPING
International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.
DELAYS & ORDER ISSUES
SKEETS is not responsible for carrier delays, customs processing, or weather-related disruptions. If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
RETURNS POLICY
READY-TO-BUY ITEMS
We accept returns on ready-to-buy items within 30 days of delivery. To be eligible, the item must be unworn, unwashed, with tags attached and in its original packaging. Proof of purchase is required.
To start a return, email us at artbyskeets@gmail.com. Please do not send items back without contacting us first. Unrequested returns will not be accepted. If your return is approved, we'll send you a return shipping label and instructions.
Once we receive and inspect your return, we'll notify you of the outcome. Approved refunds are processed to your original payment method within 10 business days. Note that your bank may take additional time to post the credit.
Sale items are not eligible for return or refund.
CUSTOM ORDERS
All custom orders, including pieces painted on your own garments or made to your personal brief, are final sale and non-refundable. Because each piece is hand-painted and created uniquely for you, we cannot accept returns or exchanges on custom orders simply due to change of mind.
However, if your custom item arrives damaged, defective, or significantly different from what was agreed upon, please contact us at artbyskeets@gmail.com within 7 days of receiving it with photos. We'll assess the issue and work to make it right.
DAMAGED OR INCORRECT ITEMS
Regardless of order type, if your item arrives damaged or you receive the wrong item, inspect it on arrival and contact us immediately at artbyskeets@gmail.com. Please include photos so we can assess and resolve the issue as quickly as possible.
QUESTIONS?
Reach us any time at artbyskeets@gmail.com